Terms of Service

You must be at least 18 years old and authorized to bind your organization to these Terms. If you do not agree, you may not access or use the Service.

MetaRank may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If a change materially affects your rights, we will provide reasonable notice through the Service or by email.

MetaRank provides software tools for app store optimization, including keyword tracking, competitor monitoring, review insights, alerts, and related analytics for mobile applications published on third-party app stores.

The Service may retrieve public and authorized store data through Apple, Google, and other integrations you configure. MetaRank does not guarantee specific ranking outcomes, download growth, or revenue results. Store data availability, accuracy, and refresh frequency may depend on third-party APIs and the permissions you grant.

We may modify, suspend, or discontinue features of the Service at any time, including beta or preview functionality, provided that such changes do not materially reduce paid features you have already purchased for the current billing period without a reasonable alternative or refund where required by law.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your organization's workspace. You must provide accurate registration information and keep it up to date.

• Ensure that only authorized team members are invited to your MetaRank workspace.
• Protect API keys, store credentials, and integration tokens connected to the Service.
• Promptly notify us at legal@metarank.io if you suspect unauthorized access to your account.
• Confirm that you have the rights and permissions needed to monitor the apps, keywords, and competitor data you configure in MetaRank.

Organization administrators control member access, billing settings, and connected integrations. MetaRank is not responsible for actions taken by users you authorize within your workspace.

Paid plans, usage limits, and feature entitlements are described on our pricing page and in your workspace billing settings. By subscribing, you authorize MetaRank and Stripe, our payment processor, to charge applicable fees on a recurring basis until you cancel.

• Subscription fees are billed in advance according to the billing cycle you select.
• Taxes may be added where required. You are responsible for any applicable taxes not collected by MetaRank.
• Upgrades take effect immediately unless otherwise stated. Downgrades may take effect at the next renewal period.
• Except where required by law, fees are non-refundable once a billing period has started. If you cancel, you retain access to paid features through the end of the current billing period.
• We may suspend or terminate access for overdue payments after reasonable notice.

Payment processing is handled by Stripe. Your use of Stripe's services is subject to Stripe's terms and privacy policy. MetaRank does not store full payment card numbers.

You agree not to misuse the Service. Prohibited activities include:

• Accessing the Service through automated means in a manner that exceeds reasonable use or bypasses rate limits, except through documented MetaRank APIs where permitted.
• Attempting to probe, scan, or test the vulnerability of MetaRank systems or connected third-party services.
• Reverse engineering, copying, or reselling the Service except as expressly allowed in writing by MetaRank.
• Uploading malicious code, interfering with other users, or using the Service to violate applicable law or third-party store policies.
• Misrepresenting ownership of apps, keywords, or data you do not have permission to monitor.

We may investigate violations and suspend or terminate accounts that threaten the security, integrity, or lawful operation of the Service.

MetaRank and its licensors retain all rights, title, and interest in the Service, including software, branding, documentation, and aggregated analytics derived from operation of the platform. These Terms do not grant you any ownership rights in MetaRank intellectual property.

You retain ownership of the data, app listings, and content you submit to the Service ("Customer Data"). You grant MetaRank a limited license to host, process, and display Customer Data solely to provide and improve the Service, comply with law, and enforce these Terms.

Feedback you provide may be used by MetaRank without restriction or compensation to improve the product.

To the maximum extent permitted by law, the Service is provided on an "as is" and "as available" basis. MetaRank disclaims all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

MetaRank is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

To the extent permitted by law, MetaRank's total liability arising out of or related to the Service or these Terms will not exceed the amount you paid to MetaRank for the Service during the twelve months preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so the above limits may not apply to you in full.

You may cancel your subscription at any time through your billing settings or by contacting support. MetaRank may suspend or terminate access if you materially breach these Terms, fail to pay applicable fees, or use the Service in a way that creates legal or security risk.

Upon termination, your right to access the Service ends. We may delete or retain Customer Data according to our Privacy Policy and applicable law. Sections that by their nature should survive termination—including payment obligations, intellectual property, disclaimers, and limitations of liability—will remain in effect.

These Terms are governed by the laws of France, without regard to conflict of law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in Paris, France, unless mandatory consumer protection laws in your country require otherwise.

We may revise these Terms to reflect product updates, legal requirements, or changes to our business practices. The effective date at the top of this page indicates when the current version took effect. Material changes will be communicated through the Service or by email where appropriate.

Questions about these Terms may be sent to:

MetaRank
Email: legal@metarank.io